Paulo is a professional with more than 14 years of experience on business process management in different industries, such as: manufacturing, retail & wholesale, transportation, financial services, insurance, and healthcare. Digital transformation strategist; from definition of the business plan and the minimum viable product to its scale gains through technology. Delivery lead of enterprise applications; supporting the development team from the requirements gathering to user acceptance testing and go-live. Agile coach, and management consultant in cross-cultural environments; diagnosing the root-cause of problems, prioritizing initiatives, analyzing operational readiness, planning communications, and documenting lessons learned from the new capabilities implemented.