Your Enterprise Designers’ role is to ensure that the overall business & IT landscape is designed for the purpose and stays adaptive to changing market demands. To be able to do this, you need to collaborate with many people.
Having no formal authority over the vast majority of your stakeholders and co-creators, you rely on their interpersonal skills to fulfill their enterprise-wide role. You need to be able to build relationships that go beyond the purely transactional. You need to help them trust you and see you as a partner and co-creator, not as an order-taker, supplier, or external party with interests counter to their own. Most importantly, you need to realize that every interaction with a stakeholder, however fleeting, is a chance to influence their thinking and nudge their decisions in another direction.
This webinar with Bard Papegaaij provides guidance on how to behave when interacting with your many stakeholders to build better relationships and collaboration.
You will learn things like:
How to ask powerful questions;
What you can do to improve your listening skills;
How to build the trusted relations you need for your task.
Wolfgang Goebl is the founder and President of the Intersection Group and an Enterprise Design Coach and IT Enterprise Architect at Austrian Power Grid. He is one of the authors of the book “Enterprise Design Patterns” and the EDGY language for collaborative Enterprise Design (www.enterprise.design).
Watch the recording where Bard talks about our Behavioral Patterns!