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Constellations, Not Silos: Designing Product Organisations That Actually Work

EDGY User Day Case
  • Conference Talk
  • September 19, 2025,15:00-16:00
  • Ixelles (Brussels), Belgium

Constellations, Not Silos: Designing Product Organisations That Actually Work

How do you scale product thinking in a non-product enterprise? This talk explores how a major Australian media company moved from isolated product teams to a coordinated, portfolio-aware organisation. By visualising internal tools as constellations in a service blueprint, we created a shared language for cross-functional collaboration — and helped product gain legitimacy as a strategic discipline.

You’ll learn how we:

  • Launched a high-impact Product Chapter to build capability
  • Used service blueprints to map interdependencies
  • Created a strategic cadence to support informed trade-offs
  • Shifted from project delivery to long-lived product teams

Ideal for leaders building product capability in complex, non-digital-native organisations.

Speakers

Mike Biggs
Mike Biggs Founder / Chief Product Officer
Alkemy

Mike Biggs is an executive consultant and thought leader in innovation, product strategy, and digital transformation. With over 20 years of experience, he helps complex enterprises develop products and services that not only serve external customers but also improve internal operations and organisational coherence.

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Intersection 25 is the leading global event on Enterprise Design.