In The Netherlands good care and support is brought to vulnerable youth and families in a combined effort by justice partners (e.g. police, youth protection), municipality partners (e.g. youth worker, neighborhood team) and health partners (e.g. youth care, mental health services). In 2023 we defined our most pressing challenge in bringing down forced measures and fatal incidents. Inspection showed the bottlenecks are in underestimating safety risks, lack of coordination, lack of integral view and lack of continuity, possibly due to sequential chain processes.

Attendees will hear of our 2 year steps in untangling the collaboration mess of family members, their needs and professionals/organizations. Using the enterprise design thinking elements and milkyway mapping as toolbox. How we engaged in envisioning alternative futures. How we created a collaborative value flow with 15 capabilities and prototyped and validated sustainable solutions. How we chose events and service driven interoperability tech with a trust layer as enabler. We will tell about the lessons learned and the results of the first 3 of 15 capabilities implemented, in which we work from relay chain towards team play.