What if resistance to change was not an inevitable human reaction, but simply the signal that people were left out of the process?
Most organizations still design change at the top and deliver it to the rest. The result is familiar: pushback, disengagement, and initiatives that never quite land. But what if the problem was never the people, and always the approach?
This session challenges one of the most persistent myths in organizational life. Through the lens of participative leadership, we will look at how designing change with stakeholders, rather than for them, fundamentally shifts the dynamics.
We will explore concrete ways to bring teams into the process from the start, foster co-creation, and build change that is better understood, more deeply rooted in ground-level realities, and carried collectively rather than imposed from above.
A perspective-shifting session for leaders ready to rethink how change gets made.

Consultant, coach, trainer and facilitator, Phédia has developed expertise in participative leadership, collaborative design, stakeholder engagement and organizational change. As Innovation advisor, she designed and coordinated Montreal's candidacy process for the Smart Cities Challenge, earning the city the 1st prize of 50 million dollars. Her mission: guiding organizations toward engaging and collaborative environments by unlocking collective wisdom.
Intersection 26 is the leading global event on Enterprise Design.