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Sustaining creativity through remediation and resistance

Intersection 22 session
  • Conference Talk
  • September 26, 2022,11:00-11:30
  • Stockholm, Sweden

Sustaining creativity through remediation and resistance

The presentation covers a number of enterprise innovation cases that focus on practice. Practice is contexualised within the digital economy to show that design work is highly integrated and facilitating discipline within enterprise product and service delivery. Research into design as work is then tackled, as understanding this topic requires new and mixed methods, applied to the cases. Learnings from the research indicate that purposeful enterprises adopt a combination of practices to succeed.


John Knight
John Knight Service Design Lead
Aalto University

John leads the design practice at SS&C Blue Prism and is a Doctoral Candidate at Aalto University of Arts, Design and Architecture.Having studied Fine Art with telematic’s pioneer Roy Ascott, he then worked in the creative industries for over thirty years. In the last twenty years, he has published over 100 articles on all aspects of digital design and has recently focused on enabling functions to help organisations leverage design and technology to innovate and deliver progressive change.

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Intersection 22 is the leading global event on Enterprise Design.