Why do I think of myself as the in-company anthropologist? In order to improve collaboration across the functions that build a successful product, and deliver value in my Product Operations role, I need to understand the behaviours and mindsets that are holding us back first. I will share practical tactics I have used at fast-growing start-ups in Berlin and Paris to ethnographically surface and prioritise internal needs and turn them into solutions that make for better products and happier teams.
Marielle Velander is a product operations specialist and anthropologist who currently applies her passion for people-centered process improvement as Senior Product Operations Manager at Babbel, a leading EdTech start-up. Prior to Babbel, she led product and research operations at Dashlane, a digital security start-up, and managed international design research projects at Reboot, a social impact firm based in New York City. Originally from Sweden, she now resides in Berlin with her French cat.
Intersection 22 is the leading global event on Enterprise Design.